Refund Policy

Last updated: 19 September 2026

30-day money-back guarantee

We offer a 30-day money-back guarantee. If you are not satisfied with your SSD SchoolLink School Plan, you can request a full refund within 30 days of your order date.

How to request a refund

Refunds are processed by our payment provider, Paddle. To request a refund, visit paddle.net and look up your order, or contact our support team through the channels shown in the app and we will help you. Paddle's Refund Policy applies: https://www.paddle.com/legal/refund-policy.

Cancellations

You can cancel your subscription at any time from the billing portal (Subscription → Manage subscription). When you cancel, you keep full access until the end of the paid period; no further payments are taken.